Tuesday, January 30, 2007

Teen Wolf and Empathic listening

http://www.lifehack.org/articles/lifehack/empathic-listening-is-for-everyones-good.html
Here’s the article I found on empathic listening. It’s interesting to not that the first few steps to gaining empathic listening are figuring out our own selves, so we can filter out what we think, what we want, and better understand the person. It also talks about looking for win/win solutions. How often in our communications to we seek only our own agenda without considering the needs of the other person? So often we can come up with solutions that let both parties win.
I had another insight watching that video clip from Teen Wolf. It reminded me of how the general public tries to solve your problems. When I was a teenager, my father died of a sudden heart attack, and it sickened me how everyone seemed to just want me to feel better about it. No one seemed to reach out and try to understand. Sure I had tons of people telling me “I know what you’re going through. If you ever need to talk I’m here.” So many of them thought they knew the solutions to the problem, before really understanding the problem, just like the coach. Sadly, although everyone wanted me to talk to them, no one wanted to listen, and I withdrew inside myself. It was a very dark time in my life. On the outside I was still all smiles, laughing and joking, but it was hollow, and no one seemed to care because they all just wanted to see me happy. How thankful I am for two people, an old wise English teacher and a very dear friend, who entered my life finally willing to just listen, to just let me open up, and finally I was able to release that column “B” that had been building inside of me for years. That is the power of empathic listening, it saved me years of hurt and emptiness.

Saturday, January 27, 2007

The Good in Others

The main thing we talked about in class today is the power of “pointing out the positive.” This is something I’ve had to work on in my own life, in my youth and in high school, I always had very negative friends, and it wore on me, in the end I had a horrible self-esteem, however, as I prepared myself for and left on my mission, I began to see the power in positive reinforcement, especially from a leadership perspective. Getting rid of the “but” also helped. In times my comments changed from: “You’re a great missionary, but you need to get up on time,” to: “You’re a great missionary, and I know you can overcome this and get up on time.” (this is a very general example) The same problem is addressed, however, I began to notice that those I spoke to this way, began to do everything they could to improve. Pointing out people’s positive characteristics seems to allow them to draw better on inward strength, to overcome whatever their shortcomings are, and as we focus more and more on the good, we seem to minimize the bad that we see in others, and build much stronger relationships simply because the little things just don’t bother us anymore.
Now I was at my sister’s house today doing laundry, having a discussion with her on this topic, as with others, but as we were speaking, I realized, this was something that just came naturally to her. I was trying to teach her this principle we learned in communications class, but in the process I learned that she’s done it all along. It was great watching her teach her eldest (He starts kindergarten in the fall) how to read, and not once was it “You didn’t say this right” or “that letter doesn’t make that sound” The whole time I heard “Great job, you just read a new word” or if he didn’t get it “Oh that was so close, try again.” And that’s the point we should reach in our lives, pointing out good things should become something we do naturally, not just something we do for our communications class.

Thursday, January 25, 2007

The effects of Biology on communication

Today, I have to admit, I feared for Thomas’s life, for a few moments ;) But that I believe was an autobiographical response. My mother suffers from Clinical depression and OCD, and lets just say that, y her own admission, as Thomas put it “that time of the month” Doesn’t help very much, However I have learned how better to deal with peoples whose emotions aren’t functioning like they should. That is truly when empathic listening comes into play, especially those with depression, because quite frankly, active listening would either bring them to tears, or they’d try to rip your throat out, and no I’m not talking about women with PMS, I include all people with chemical imbalances, who often times have no control over which emotions they manifest, therefore empathic listening is critical, because those who suffer these things do not want to have the emotions they have, and often recognize them as unusual, however that still puts all the more responsibility on us as listeners. The APIE autobiographical responses in situations like these are as dangerous to the relationship as dynamite.
Also I have learned that many times we truly can’t understand why people challenged this way are feeling the way they are, it just doesn’t make sense to those who do not have these disabilities, but the important part is not understanding WHY someone is having these emotions, but more understanding that they DO have them, and that’s, I believe, when we can truly become empathic listeners, the moment when we stop trying to figure out WHY, and try to respond to what IS.

Tuesday, January 23, 2007

Emotional Bank account

The emotional bank account, one exists with every relationship, Hopefully I carry mainly positives with the relationships that I have. How often do we damage others without thinking about it? Especially in the area of disloyalty to those absent. I once was one of those who often vented behind others backs, however I soon learned that in doing so I lost the respect of all of my friends, I dipped negatively into everyone's accounts, however in more recent years, I have done all I can to drop this habit, and it's interesting to see that now I am much more respected and liked than when I thought I was getting on everyone's good side by always siding to their point of view, attaking everyone else's obvious weaknesses.
I talked to my mother about the emotional bank account over the phone one night, which she was delighted to hear about being an accountant, and was instantly barraged by her many personal experiences in those areas, I guess that's what you get from selective listeners.

Thursday, January 18, 2007

Role Play

It's interesting to see how people can become so focused on one objective, they fail to see other options. Just like beating a dead horse. Watching and listening re-enforced some things about problem solving on the mission:
F irst of all, jump straight to the problem, they often can be resolved that way, but if not, shift to something that the person feels more comfortable with, and once you can get them to relax, it often helps communication flow more freely, allow both sides to open up more to Column B, not just column A
It is also interesting to see all the different Possible responses to a problem, get in a fix it, or make the person nice and cozy, or even in a worst case senario, yell and punish so it doesn't happen again.
Personaly I'm a big fan of using a blend of the Humanistic and getting straight to the problem, when something needs to be fixed, fix it don't beat around the bush, but if the person you are talking to doesn't trust you, they'll never open up to the point that you can understand their point of view. That is when problems can truely be solved, when one can see another person's point of view.

Saturday, January 6, 2007

Comments on Day 1

It's interesting what you can learn from someone while they can't speak.
As we went through our Birthday and birthplace activities, I noticed that people are almost always exactly who they are, whether they can speak or not.
Ex 1, I noticed one particular student who open entering the classroom was very vocal and sociable, making comments to everybody, and that same person, when not allowed to speak, was the most animated, and flamboyant in attempting to communicate.
Ex 2 I also noticed several people who entered the room shyly, were the ones who let themselves get shifted around others, and became even more withdrawn, when they went silent.
The activity seemed to amplify every one's natural characteristics, one could easily tell who were the "class clowns" the leaders, and even a couple who were like mice in the corner. All seemed to become even more like themselves.
I taught this principle to my roommate, who served with me in the Panama Mission, and we discussed it's universal application, for example, we saw several times the same pattern amongst the new American Missionaries that periodically arrived. We often saw the more outgoing struggle even harder than normal to communicate with the Latins, therefore learning Spanish faster, and being more successful in the long run, even though they made fools of themselves much more often than those who were more withdrawn.
Therefore, we must apply that lesson in our own lives, we must remove our inhibitions and do the best we can, in order to succeed in the fullest, if not, we will be left behind, just like those quite missionaries, who although may not have made near as many mistakes as the outgoing ones, but in the end were stuck far behind for taking no risks.

Me

Name: Matt Zachreson
From: Libby, Montana
Hobbies: Music, Dance, Acting, And all things Science
Major: Physics Minor: Spanish
Someting Unique: I am a Mime.
An accomplishment I am proud of: My time spent as a missionary in Panama.
My Goals: Obtain a PhD of Theoretical Physics, and become a proffesor.

Expectations for class:
To improve my communication skills, and to get to know more
people through that process
Learning Style:
I am a very hands on/visual learner. If a can do it, or see it done, I learn
things almost instantly. I am also learn a great deal from observing others.